Dog Boarding
Requirements Prior to Boarding:
**Vaccinations**
It is the pet owner’s responsibility to provide proof of all required, current, vaccinations prior to check-in. BVPR will not be held responsible for improper vaccine records.
A print-out from a reputable veterinarian with the date vaccines were administered and when the next vaccines are due is acceptable. If you are not sure if your pet’s vaccines are current, please call in advance of your travel plans as the veterinary clinics become busy, especially around the holidays.
We will not accept your dog into the kennel without proof of current vaccinations. Please plan ahead!
It is recommended that vaccines be given a minimum of 14 days prior to your expected boarding date. In order to receive the appropriate vaccines, please inform your veterinarian that you plan to board or kennel your dog.
**The Bordatella vaccine is not a “core” vaccine thus not routinely given. You must specify with veterinary staff that you are “boarding” your dog and request the Bordatella vaccine.**
REQUIRED VACCINES
Rabies
DA2PP (Distemper/Adenovirus type 2/Parvovirus/Parainfluenza) or similar
Bordatella (a.k.a. “canine cough”)
Not required, but strongly recommended, Leptospirosis
Not required, but strongly recommended, Coronavirus
What We Provide:
Stainless steel food and water dishes—please do not bring your own from home.
Bedding: We have a variety of blankets and washable beds on hand.
PLEASE DO NOT BRING YOUR OWN BOLSTERED DOG BEDS. WE ARE NO LONGER ABLE TO ACCEPT THEM.
Tennis balls and other washable yard toys-washed and dried frequently.
Two scheduled feedings: 7:30 AM and 4:00 PM.
Two scheduled play times: 10:30 AM and 5:30 PM.
Lots of love and attention!
Food—fee for the provision of our food, $1.00 per cup (standard measure-8 oz.).
Medication-fee for administration of medicine. $2 per day.
Bon Voyage Pet Resort (BVPR) has large indoor runs to fit any size dog and most leave room for a 2nd or 3rd dog of the same family, depending on availability.
Kennel Sizes:
Gordes Cottage, 4’x6’, 22 total
Lyon Bungalow, 4’x12’, 13 total
Marseilles Lodge, 6’x12’, 8 total
Paris Villa, 9’x12’, 1 total
Pricing is the same no matter which kennel size. A dog’s length and weight as well as temperament are carefully reviewed on a case by case basis. While dog owner’s requests will be considered, management reserves the right to select kennel size and location.
Heated floors keep dogs warm from the bottom up during the winter; in the summer a large A/C unit keeps the run area cool.
Three spacious play yards help reduce stress and dogs go out to play or sniff around, four times per day. Staff play and interact with the dogs during these times. Dogs from the same family are let out to play together unless we are instructed otherwise. We do not offer group play; dogs will never share a yard with another dog from a different family. There is a chain link fence that separates the dogs, but dogs can sniff and make friends through the fence.
Kennels are inspected and cleaned at intervals throughout the day, keeping your dog’s run comfortable and inviting.
What to Bring:
Under Control: All dogs are required to be on a leash (or smaller dogs in a travel carrier) when entering or exiting the lobby. Please have dogs under control between your vehicle and the kennel lobby; dogs running loose in the parking lot are a safety risk for themselves (getting hit by a car) and from other kennel guests exiting or entering. You never know who is on the other side of the lobby door-not all dogs get along!
Food: Dogs do better with their own food, and we request that you bring your pets food from home plus an extra day’s supply in case you are delayed. We do have food available if you accidentally leave yours at home or prefer to use ours. We keep both wet and dry food in-stock. Our dry food is Kirkland Brand Lamb and Rice formula (No corn or wheat), green bag. Our wet food is Kirkland Brand Lamb & Rice or Chicken & Rice. We have a full-size refrigerator for storing perishable food. For health and safety reasons we do not accept or serve raw food: that includes frozen or freeze dried food. Raw food requires special handling due to the potential risk of foodborne illnesses that can be spread to other kennel guests. For example Salmonella, E.coli and Listeria bacteria can still be found in food that has been freeze dried or frozen. If your pet eats raw food at home as part of their diet, an alternate diet would need to be provided during kennel stays. Please do not send denta-stix (or similar), or raw-hide chews with your dog as we cannot allow them in the kennel due to potential choking hazard. The provision of our food is a $1.00 per cup feeding fee.
Medications: Our trained and skilled staff can administer medications to your dog. A “Medication Log”, customized for each guest, accurately tracks the dispensing of medicines. Prescription medications - must be in their original containers with readable instructions. We follow the printed instructions “as prescribed” unless you provide alternate orders. Over the counter (OTC) medications - may be in Ziploc bags but must be identified and dosage instructions provided. The administration of medicine is an additional service with a $2 per day fee. Please do not crush or add medications to baggies of pre-portioned food. The kennel experience can be very simulating to some dogs and often they do not eat like they do at home, with medication being left in the bottom of the bowl or pushed out onto the floor. Keeping the medication separate from the food allows our team to closely monitor medication administration and ensure that it has been ingested.
Favorite toy: Dogs may have their favorite toy**. **Certain smaller toys and toys that are ripped or torn can be a potential choking hazard, please leave smaller toys or damaged toys at home.
We do not accept blankets, bolstered beds or cushions. BVPR has a fully stocked laundry and clean, appropriately sized beds and blankets are provided for every guest.
Dog Arrival & Departure appointment window information and Pricing:
Arrival & Departure Appointments:
Arrivals and departures are by appointment only and dependent on reservation type. Daycare hours are different from Overnight/Extended Stay hours; please review carefully. We no longer offer “drop-in’s” throughout the day. Owners now have the flexibility of choosing from one of two, 3 hour windows when booking their reservations. Simply put: owners pick either the morning or the evening window for either arrival or departure, appointments need only fit within the 3 hour window the owner has chosen. We understand travel plans can change, pleaser contact a team member by calling 509-662-2470 and they will assist with last minute reservation changes.
Extended hours: now open to 6:00 PM every day of the week
Sunday hours: now open at 9:00 AM
Overnight/Extended Stay Boarding Only: Every day of the week *Holiday Hours may differ (scroll down to just above pricing)
Morning arrival/departure window- 9:00 AM – 12:00 PM
Lobby closed- 12:00 PM – 3:00 PM
Evening arrival/departure window- 3:00 PM – 6:00 PM
Daycare Only: Monday thru Friday Only*Weekends or Holidays (see below)
Morning arrival/departure window- 7:30 AM – 10:30 AM
Lobby closed- 12:00 PM – 3:00 PM
Evening arrival/departure window- 3:00 PM – 6:00 PM
* Weekend Daycare: is generally not available. However, depending on capacity and kennel availability, some weekend dates are open on a case-by-case basis. Inquire about specific dates by calling a team member at 509-662-2470. Holiday weekends: not available.
Arrival & Departure Common Topic’s
“My travel plans do not fit inside the windows provided”
“I plan to leave very early in the morning… {plan your pet’s arrival the day before you plan to leave; arrivals in the evening window receive half of the day rate on that arrival date only}
“My plan to pick up my pet in the evening window was unexpectedly changed and I will not be there by 6 PM… {call or email us of your delay. In most *cases staying an extra night can be accommodated. (Exception would be HOLIDAYS-you must check). Departures during the morning window receive half off the daily rate on that departure date only.}
“How will the arrival/departure windows affect my bill?”
Morning window: discount for departures during this window, day of only.
Evening window: discount for arrivals during this window, day of only.
{See next section on price changes effective 7/15/2022}
By focusing customer care to specific time frames, team members are scheduled during the times of highest operational need and to enhance quality care of the pets.
Special Holiday Hours
Lobby is closed-Arrival/Departure appointments must be made prior to or after the following dates:
Independence Day [July 4th]
Thanksgiving [fourth Thursday in November]
Christmas Day [December 25th]
Lobby is open but limited hours-Current dates listed under limited holiday hours. Dates are subject to change; check back for updates:
New Year’s Day [January 1st]: Normal Operating Hours
Emergency arrival/departure time accommodations’: Any arrival or departures outside the posted times are limited to TRUE EMERGENCIES ONLY. Contact our team members directly at 509-662-2470 in the event of an emergency. Additional charges may apply for arrival/departures outside of our normal hours.
Pricing:
Military, Law Enforcement, Fire Fighters, and Senior (65 years of age and older) discounts: 10% off. In case we do not ask, it is the customer’s responsibility to alert reception at the beginning of the checkout process for each visit.
Overnight/Extended Stay Boarding:
Base Rate-does not included any special fees (i.e. medications, etc.)
Single dog $32 per day. (School vacations and holidays not included, see peak dates below)
Peak Rate Surcharge- =$5.00 added to the base daily rate per dog during “peak season/peak dates”. See list below. Subject to change, check back for updates. Currently $37.00 per day.
Multi-Pet Discount-not staying in the same kennel, but must all be from the same household.
-$4.00 per day, per dog for 2 dogs
-$6.00 per day, per dog for 3 or more dogs
Shared Lodging Discount-must stay in same kennel the entire time and be from the same household.
-$3.00 per day, per dog for 2 dogs (the additional multi-pet discount is also applied but only to those sharing a kennel)
-$4.00 per day, per dog for 3 or more dogs (the additional multi-pet discount is also applied but only to those sharing a kennel)
Morning Departure Discount-50% off the daily base rate per dog with the following criteria-
Day of departure only AND
Departing during the morning window: 9 AM to NOON
Evening Arrival Discount-50% off the daily rate per dog with the following criteria-
Day of arrival only AND
Arriving during the evening window: 3 PM to 6 PM
Thanksgiving Holiday Break November 22, 2023, thru November 27, 2023
Winter Holiday Break December 15, 2023, thru January 1, 2024
President’s Day Weekend: Friday, February 16 - Monday, February 19, 2024
Spring Break: Friday, March 29-Sunday, April 7 2024
Memorial Day {May 27, 2024} thru Labor Day {September 4, 2023} SUMMER PEAK
Daycare (no overnight stay)
Base Rate-Single dog $23 per day Monday through Thursday
Base Rate Single Dog $31 per day Friday through Sunday
Peak Rate Surcharge- =$4.00 added to the base daily rate per dog during “peak season/peak dates”. See list below. Subject to change, check back for updates. Currently $27.00 per day Monday through Thursday and $35 per day Friday through Sunday.
Multi-Pet Discount-not staying in the same kennel but must all be from the same household.
-$4.00 per day, per dog for 2 dogs
-$6.00 per day, per dog for 3 or more dogs
Shared Lodging Discount-must stay in same kennel the entire time and be from the same household-
-$3.00 per day, per dog for 2 dogs (the additional multi-pet discount is also applied but only to those sharing a kennel)
-$4.00 per day, per dog for 3 or more dogs (the additional multi-pet discount is also applied but only to those sharing a kennel.
Overstays
An additional fee of $50 may be charged for dogs that overstay a reservation during peak times defined above. A phone call is required if you need to have your pet stay longer than reserved. Failure to call and/or a sold-out kennel will result in the additional fee.
No Shows
We work on an honor system when making reservations for your dog. We ask for the courtesy of a phone call well in advance of your reservation if you need to cancel for any reason so we may board other animals. Multiple no shows without a phone call may result in a deposit being required for future stays.